Privacy Policy

This privacy policy explains how Instituto Comunica ("we", "us", or "our") collects, uses, and protects your personal information when you use our site or online platform. We are committed to protecting your privacy and handling your data in a transparent and secure manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Personal Information We Collect

We collect personal information you provide directly to us when you use our service. This may include:

• Contact information such as your name, email address, telephone number, and postal address.
• Application details, including academic history, qualifications, personal statements, and other information required for enrollment in our courses or workshops.
• Payment information for processing tuition and fees (handled securely through third-party payment processors).
• Information you provide when you communicate with us through inquiries or feedback.

We also automatically collect certain information about your device and usage of our site, including:

• Your IP address, browser type, operating system, and referring URLs.
• Information about your activity on our site, such as pages viewed, time spent on pages, and clicks.
• Data collected through cookies and similar tracking technologies (see the "Cookies" section below).

How We Use Your Information

We use the personal information we collect for various purposes, including:

• To provide, operate, and maintain our service, including processing applications and managing enrollments.
• To communicate with you, respond to your inquiries, and send you important information about your enrollment or our services.
• To process transactions and manage billing for services.
• To improve our site and services, develop new programs, and understand how users interact with our platform.
• To send you promotional or informational materials about our courses and services that may be of interest to you, where permitted by law and your preferences.
• To comply with legal obligations and protect our rights, privacy, safety, or property, and that of our users or others.
• For internal administrative purposes, such as data analysis, audits, and fraud prevention.

We rely on legal bases for processing your personal information, including:

• The necessity of processing to perform a contract with you (e.g., processing your application, managing your enrollment).
• Our legitimate business interests (e.g., improving our services, communicating with you, preventing fraud), provided these interests are not overridden by your data protection rights.
• Your consent, where required by law (e.g., for sending marketing communications).
• Compliance with legal obligations.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• In response to a legal request or obligation, such as a subpoena, court order, or government demand.
• If we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity.
• In connection with a business transaction, such as a merger, sale of assets, or acquisition, where your information may be transferred as part of the transaction.
• With your consent or at your direction.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Rights related to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

If you wish to exercise any of these rights, please contact us using the physical address provided in the "Contact Us" section below.

Cookies and Similar Technologies

Our site uses cookies and similar tracking technologies to enhance your user experience, analyze site usage, and improve our services. Cookies are small text files stored on your device. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our site may become inaccessible or not function properly.

Third-Party Links

Our site may contain links to websites operated by third parties. This privacy policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the physical address provided below, and we will take steps to remove that information from our systems.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Brazil and choose to provide information to us, please note that we transfer the data, including personal data, to Brazil and process it there. We will take steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable laws.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us by mail at: